A message to Park State Bank in Duluth MN
Park State asks for resetting passwords too frequently. I don’t remember ever having to do it with Pioneer National Bank (which was bought by Park State).
I messed up on making one of these required updates this week and was locked out of my account. I went to the Mt. Royal branch and Therese helped me get my iPhone and iPad accessing my account.
When I returned home, I successfully accessed my account. However, I could not access my account with a Mac Book Pro (10.9.5) or a MacBook Air (10.14), both of which I have been using for some time to access my account.
I called the Lincoln Park office and was reminded that my password was the last four digits of my Social Security number.
I made the update on all four devices, but I still cannot access my accounts with the laptops. I obviously can access my account my iPad.
Has Jack Henry made some errors in its latest update to Park State Bank? If so, it is ironic! I moved my account several years ago from Republic Bank to Pioneer National Bank because Jack Henry did not work properly with my Consumer Cellular phone. In fact, Jack Henry did not even list Consumer Cellular in its list of providers. Consumer Cellular has full page ads in the AARP magazine! That phone worked fine with Pioneer’s provider.
P.S. the characters on this page are very tiny and I found no way to enlarge them. 4pt is very hard on senior eyes!
End of edited message to Park Bank. I corrected all my typos that I didn’t spot because of the tiny print. I also found that Park Bank doesn’t want recognize my iPad as it did yesterday.
So, we’ll have to go to the main office sometime in the coming week to walk through this will all of our devices.
