Whether it's a government or a corporate bureaucracy, it sometimes doesn't want the truth, but the "right" answer.
I've put myself in this bind because of some passwords or secret question answers I've created. Rather than creating a "true" answer, I've created misleading answers. So if I'm asked a secret question, I can't give the true answer, I may only give the right answer, which I may have forgotten!!
For more on this, see "The True Answer and The Right Answer", Stanley Fish, New York Times, 2010-01-11.
