I received an email about a sale of Adobe Photoshop Elements 12. Since my old Elements expired long ago, I decided to give it a go. I clicked on the button in the message and a webpage opened with an ad for Elements 12. It required me to sign in before continuing.
When I did so, it said that I needed to use a new password. They would email me a temp password. That came in a short time. I used the temp password and created a new password. That verification came in a short time.
Finally, I could order Elements 12 and I did. I went to my cart and was ready to whip out my credit card. Fortunately, I read the details of the order before I checked out. It was for a Windows version!!! No matter what I looked under, I could never get a Mac version.
I was going to give up, but somehow I clicked on Chat Now! I explained my problem to 'Selena' and after a few minutes, she gave me a link to the Mac version of Elements 12. Then I looked at the download times and decided to pass. Besides, the time for this simple chat was almost ten minutes! Total time trying to order must have been over 30 minutes!
I have been slowing moving my email from one provider to another. Sometimes we can tell an organization our new email and it is changed in minutes. Some organizations say it will be updated in 10 days. Sometimes we tell an organization and our email is only updated for one department; email from other departments goes to the old email address.
And sometimes we get a doozy of a notice:
"Your primary e-mail address has been updated. Please note that if you deleted your e-mail address, you are no longer eligible to suppress your account statements…"
"Suppress" our account statements? What country was this task outsourced to? Didn't they mean "access". And why so wordy?
I have a Monster iCarPlay FM transmitter that I use to play podcasts in the car. Somehow the tuning goes out of whack and I have difficulty finding a unused frequency. I know I have the instructions buried somewhere, but I could not find them in the car.
I went to the monster.com to look for the instructions, but all I found was a flyer (called instructions or directions). It described what one could do but not how to do it.
With a few more searches, I found the PDF of exactly just the piece of paper I can't find. But it was not at monster.com! I put those directions on my iPhone and will use them next time I want to drive and listen to a podcast.
I think I dealt with a couple of other websites or programs that did not operate as one would expect, but it has been such a hectic day, I can't remember what they were. Oh, yeah! Blogger "crashed" on me while I was posting a blog entry. At least, it didn't lose any of my text.
