Wednesday, January 24, 2018

Vanguard feedback

Sent to Vanguard after email notice of tax documents:

1) Finding feedback is a bit of a chore.
2) The instructions in your emails do not match what is on the screen when a user signs in to his or her account.
3) I have had more debugging experience than I care to remember.  I really don't wish to spend my time debugging third party software.

Or better yet, I tried to send the above to Vanguard.  The window for feedback wouldn’t scroll down all the times, including “Submit” if that was an option.

I did discover that I could move to non-visible sections with the tab key.

Hm!  I noticed typos in the Notes copy.  I wondered if I sent uncorrected text.