Showing posts with label forms. Show all posts
Showing posts with label forms. Show all posts

Wednesday, January 24, 2018

Vanguard feedback

Sent to Vanguard after email notice of tax documents:

1) Finding feedback is a bit of a chore.
2) The instructions in your emails do not match what is on the screen when a user signs in to his or her account.
3) I have had more debugging experience than I care to remember.  I really don't wish to spend my time debugging third party software.

Or better yet, I tried to send the above to Vanguard.  The window for feedback wouldn’t scroll down all the times, including “Submit” if that was an option.

I did discover that I could move to non-visible sections with the tab key.

Hm!  I noticed typos in the Notes copy.  I wondered if I sent uncorrected text.

Sunday, April 07, 2013

Read before signing

How many of us read all the details before we sign a document?  Few of us read software agreements and blithely click "Agree".  Sales people often say it is a standard contract as they wish we would stop reading and sign the damn document.

We are having our shaker porch rebuilt, and Wednesday a local lumber company delivered the materials the carpenter ordered.  The delivery guy stacked the dimension lumber all nicely in our back yard and I signed the order form.

Later I looked out and there was a new pile of cedar shakes.  I looked at the form and saw that the shakes were listed.  Probably the delivery guy saw the mistake after another delivery and came back.

There are honest people in the world, lots of them.