When I hit the bear in June (http://magree.blogspot.com/2014/06/bear-with-me-as-i-am-mad-and-sad.html) I received prompt and courteous service from the online representative to the adjuster to the auto body shop.
When I tried to find where the iPhone App to access my information, I had to go through a cycle of three messages. On the envelope from some recent documents, there was an ad to have insurance ID cards on my phone. “Download it today in the Apple App Store or Google Play.” I could not find it in the Apple App Store no matter what search words I used.
I sent email to the insurance company. The first reply was to supply my insurance ID and phone number. I supplied those and received the reply “available in… the Apple store…”
Surely she couldn’t mean a physical Apple Store. I tried iTunes and bingo! I sent that news back and received no reply, not even a thank-you for the clarification.
In 2013 there were some rave reviews for the App but the only 2014 reviewer claimed it would not accept his ID and password. I downloaded it anyway.
None of the screens showed me my insurance ID card, no matter how many promising links I tried. Then I figured I had to click the lock in the upper right had corner. Then I had a screen asking for my username and password. Now I could navigate to copies of the IDs for both cars. But, oh, it was so easy to misinterpret where the navigation triangles would take me. Often I wound up back at the log-in screen.
All-in-all I would say that the app was more inconvenient than digging around in the glove compartment for the ID card. When I hit the bear, I think I found our insurance papers in less time that it would take me to log on to the app. Also, I don’t need an app to call in a claim; I have the claim number in my contact list. I can find that phone number in about the same time as I could find the app icon on the right screen.
Showing posts with label accident. Show all posts
Showing posts with label accident. Show all posts
Tuesday, September 02, 2014
Tuesday, December 25, 2012
How I nearly spoiled our Christmas
We sang in the early Christmas Eve service last night and had the soup and bread dinner between the services. The dinner almost didn't happen because nobody had been appointed to take charge of it. My wife did a lot of calling around and found many volunteers to bring food, serve it, and clean up afterward. She told me that she would help set up and then let others clean up.
Well, it didn't work out that way. After I ate and chatted with a few people, I put on my coat. The second service started and my wife was still in the kitchen. We also wound up bringing home the tablecloths to wash.
I was irritated; I still had presents to wrap and a few other things I wanted to do at home.
When we arrived home I made a few trips between the garage and house with things we wouldn't have had if we had left right after we ate. The last thing I brought in was the big bundle of tablecloths. My wife said I should just drop them down the laundry chute, but I said I would rather just take them downstairs.
This shouldn't be a problem. I frequently take heavy boxes of firewood to the basement. A box of tablecloths should be easy. This despite that my vision is blocked with either the firewood or the tablecloths.
I got to the last step and caught the heel of my boot. Forward I pitched. I think I dropped the tablecloths. My right knee slammed into the concrete floor and I rolled onto my back. Oh, great!
My knee was sore, but otherwise seemed OK. My pants weren't ripped, but there was a sheen that wasn't there before.
I picked myself up, put the tablecloths by the washing machine, and went back upstairs on my own power. But I was even more irritated for having to stay later at church than I had planned.
Well, I did get the presents wrapped, and I did get some of the other tasks done that I had planned. I also slept rather well, even if sugar plums weren't dancing in my head.
When I woke up this morning, my knee was not the color of a plum and I could walk OK. Whew! I won't be in the hospital with a broken knee cap or anything else. Bring on the presents! Raise our voices on high in song! Serve the punch! Merry Christmas!
Well, it didn't work out that way. After I ate and chatted with a few people, I put on my coat. The second service started and my wife was still in the kitchen. We also wound up bringing home the tablecloths to wash.
I was irritated; I still had presents to wrap and a few other things I wanted to do at home.
When we arrived home I made a few trips between the garage and house with things we wouldn't have had if we had left right after we ate. The last thing I brought in was the big bundle of tablecloths. My wife said I should just drop them down the laundry chute, but I said I would rather just take them downstairs.
This shouldn't be a problem. I frequently take heavy boxes of firewood to the basement. A box of tablecloths should be easy. This despite that my vision is blocked with either the firewood or the tablecloths.
I got to the last step and caught the heel of my boot. Forward I pitched. I think I dropped the tablecloths. My right knee slammed into the concrete floor and I rolled onto my back. Oh, great!
My knee was sore, but otherwise seemed OK. My pants weren't ripped, but there was a sheen that wasn't there before.
I picked myself up, put the tablecloths by the washing machine, and went back upstairs on my own power. But I was even more irritated for having to stay later at church than I had planned.
Well, I did get the presents wrapped, and I did get some of the other tasks done that I had planned. I also slept rather well, even if sugar plums weren't dancing in my head.
When I woke up this morning, my knee was not the color of a plum and I could walk OK. Whew! I won't be in the hospital with a broken knee cap or anything else. Bring on the presents! Raise our voices on high in song! Serve the punch! Merry Christmas!
Wednesday, April 11, 2012
Hang up and drive!
A few minutes ago my wife was driving on a through street when a car started across the intersection in front of us. I gave a loud YEOW envisioning us broadsiding the other car. My wife had applied the brakes and stopped before crossing the path of the other vehicle. That driver had also seen us and had stopped before crossing our path.
Thump! thump! go our hearts still.
But think about some of the other scenarios. Suppose the through-street driver had been on a cell phone. Would that driver have reacted in time? Suppose the cross-street driver had been on a cell phone. Would that driver have reacted in time? What if the through-street driver had been speeding? That driver would not have reacted in time, especially if that driver had been on a cell phone.
This is a good example of how much attention is needed to drive safely. A cell phone requires too much of that attention. Hang up and drive!
Thump! thump! go our hearts still.
But think about some of the other scenarios. Suppose the through-street driver had been on a cell phone. Would that driver have reacted in time? Suppose the cross-street driver had been on a cell phone. Would that driver have reacted in time? What if the through-street driver had been speeding? That driver would not have reacted in time, especially if that driver had been on a cell phone.
This is a good example of how much attention is needed to drive safely. A cell phone requires too much of that attention. Hang up and drive!
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