Whose responsibility is it to correct for computer inconsistencies?

It’s obviously the user, who may or may not have an understanding of the problem and its solution.

Once again, no matter what I did, I couldn’t make my iPhone a hotspot.

I would turn on Cellular Data.  The slider may or may not work.  I thought maybe it was the extra hard screen cover I have.  But other sliders don’t seem to have the same problem.  If the slider for Cellular Data came on, then the Personal Hotspot slider may or may not come on.  Sometimes it would; sometimes it would not.  If it didn’t, then the Cellular Data slider would turn off.

If I gave up and asked my MacBook Air to join a network, it might or might not.  I think, but can’t be sure, if I make mistakes twice in entering the password, then I can’t get on at all.

Now, comes the kicker.  How many users know about General>Reset>Reset Network Settings?  You have to be a user who visits the Apple “Community” or can think of keywords to find other sites with the appropriate answers.

But once you reset your problems are not over.  If you ask to join the network on your other device, it won’t work.  Why?  Because the name you thought your iPhone had has now become iPhone.  Either you use iPhone from now on, or you go to General>About>Name and change iPhone to the name you had given your phone.

“The Computer for The Rest of Us” from 1984 slogan has long disappeared.  We are almost back to the nightmare of “1984” in that we don’t really have a clue what Big Brother Apple wants us to do.

Erratic cellular data settings

If you feel lonely and ignored when nobody seems to have a solution when your software acts erratically.  Take heart!  It happens to novices and gurus alike.  You are not a "dummy".  It just takes a lot of time to get all the necessary information to pinpoint the problem. 

I sent the following to Consumer Cellular after an abrupt disappearance of a long-standing annoying problem.

To avoid using up cellular data I turn cellular data on and off on my iPhone 5s.  With iOS 9 it became a nuisance because the settings would not change quickly, often it could take two minutes.  This doesn’t happen on my wife’s iPhone 5c with iOS 8.

I thought the problem could be iOS 9.1.  The problem did go away when I installed iOS 9.2.  Then the problem came back.

Yesterday, we changed our data and voice plans, splitting our account into two accounts.

Today, I can turn cellular data on and off quickly.  No change in iOS.  No change in other settings.

Could it be something Consumer Cellular or AT&T is doing?

This also makes me wonder it I changed my bank prematurely.  Would
Consumer Cellular now let Republic Banks software operate smoothly?  Nope, it still gives system error after I enter my password.

Anybody in CC have the time to really look into this?  Have any other users reported a similar problem.

Note added 2016-01-18:
For one solution, see http://magree.blogspot.com/2016/01/more-on-erratic-iphone-cellular-setting.html.