I get far better customer service from that "inefficient" government entity that so many love to criticize as wasteful - the United States Postal Service. And the USPS website is very easy to navigate and provides full information on fees and services.
Friday, December 23, 2011
Internet service but not customer service
After I wrote "Internet service – What free market?" I tried signing in again. I selected "I forgot my password" and was shown a page that gave me the choice of having the password emailed to me or giving my security code. But there was no button to click for the first! As for security code, the only thing that I could determine was a security code was a three-digit, one-letter suffix to our phone number. The site was not happy with that.
I get far better customer service from that "inefficient" government entity that so many love to criticize as wasteful - the United States Postal Service. And the USPS website is very easy to navigate and provides full information on fees and services.
I get far better customer service from that "inefficient" government entity that so many love to criticize as wasteful - the United States Postal Service. And the USPS website is very easy to navigate and provides full information on fees and services.
