For the second time this month, my MacBook Air started emitting a lot of static. I pushed the on-off button on the keyboard and the screen went dark, but the static didn’t stop.
I restarted the computer, gave my log-in info, and shut down the computer from the Apple Menu. The static stopped.
I also went to Apple’s Support Communities to look at what others have said. Apparently this problem has been going on for three or more years. One user suggested resetting a VRPRAM or something like that. Even though I have a long computer background, I don’t like getting into the guts of a computer anymore.
I tried to post my observation, but Apple wanted me to sign-in first. I did sign in and when I came back to the page to respond, Apple asked me to sign in again. Other pages recognized that I had signed in, but this particular page wanted me to sign in again and again and again and...
Apple gives me two choices to contact support: telephone or chat. I don’t care for either. In this particular case, I don’t want to do more than report the problem of multiple signing-requests.
I know, I know, I probably spent more time writing this than I would have following through on Apple’s contact protocols. But I have found both methods unsatisfactory. I much prefer leaving a note and being notified of a response. I don’t have to think fast because the clock is ticking.
I think that Apple’s introductory slogan “Why 1984 won’t be like ‘1984’” has fallen flat. Someday’s I feel like I am working with the PCs that the Macintosh would replace with simplicity.
