After I wrote "Customer Service Department?" I thought about the courteous service we received after our car was dinged, both from the medical center security and the Duluth Police. I thought I had mentioned it this in my blog "Premonitions and coincidences", but I hadn't.
I did send a thank you to the Duluth Police Dept. naming the officer who wrote the report. A few days later I received a personal thank you from the police chief, Gordon Ramsay.
I did not send a thank you to the medical center. I did that before I finished writing this.