I’ve spent way too much time documenting a problem with Apple software. I phrased my description in a manner that it was moved from the support people to the programmers. The latter asked for a bit more information.
To add to my “bona fides” I suggested they do a search for
“melvyn” “magree” computers
The quotes are important. Without them Google would also search for melvin and magee. The “melvyn” is also important because there are many Magrees who are better-known than I am, especially in Australia.
Wow! Over 20,000 hits going way back. Gosh, if I could have gotten $100 for each of those items…