I am sending the following paper letter to Tim Cook, CEO of Apple.
Tim Cook
Apple
1 Infinite Loop
Cupertino CA 95014
Dear Mr. Cook,
It is 1984 and Apple is Big Brother!
I have been debugging software, my own and others’, for fifty-nine years. In 1983 I left corporate life to work on personal computers. Some of them were more difficult to program than the main-frames I had worked on.
Then came Apple and the Macintosh in 1984. By September I had my first Mac (and a Lisa). Pascal was a joy of simplicity, even if I had to do it through the Lisa. Every time a new Mac came out, I was eager to buy one as soon as possible. More storage, more speed. Hurray!
One of the standing jokes was that Mac owners didn’t need manuals because of WIMP. About the only thing I needed a manual for was how to use diacritical marks in text (åäéñ).
Then OS X came. I never did recover everything that I had on my on-the-floor box. For awhile, I did upgrade to a new OS X. But changes started making old stuff obsolete. Or changes were rather gratuitous. Did iPhoto really need new background colors? Did iPhoto need to change how photos were annotated? It seems that changes were made more to keep programmers busy than give the users truly better software.
I’ve been in that position before. I didn’t want to maintain the old mainframe software; I wanted to work on the new hardware.
I have a long list of peeves of how Apple software changed gratuitously from simple one-step operations to operations with a hidden second step. I got to the point that I would only change major levels of software when I bought a new computer.
Then, either deliberately or accidentally, I upgraded to Sierra on my lap top. Fortunately I was at a coffee shop with unlimited internet access instead of at home with a limited monthly access. One of the big surprises was that Sierra dumped all of my Document folder to iCloud!! It was lots of “fun” moving it back to my MacBook Air. I know lots of people who would have to go to Geek Squad or other help professionals to get through this.
My wife’s iMac is swiftly deteriorating. Again, we have to do a lot of fussing to move data to my old MacBook Pro. The disk drive no longer works. Fortunately, we have some large capacity thumb drives so we were able to move her Document folder to the MacBook Pro.
And thumb drives get me to another of my Apple peeves. If one pulls out a thumb drive without “deleting” it, all the data is lost. This is really a 1984 nightmare.
How many of “the rest of us” has Apple left behind?
